At QuantumEdge Sys LLC, we strive to deliver high-quality technology solutions and services. If you are not completely satisfied with your purchase, this Refund Policy explains your rights and the procedures for requesting a refund.
1. Services Covered
This Refund Policy applies to all services provided by QuantumEdge Sys LLC, including but not limited to:
- IT support and consulting
- Cloud solutions and migrations
- Software development and integration
- Cybersecurity services
- Digital transformation and analytics services
2. Refund Eligibility
Refunds may be considered under the following conditions:
- Services were not delivered as described in the service agreement or contract
- Technical issues caused by our team that cannot be resolved within a reasonable time
- Cancellation requests submitted before the service commencement, where applicable
Please note: Custom software projects, completed implementations, and fully delivered services are typically non-refundable.
3. Requesting a Refund
To request a refund, please contact us with the following information:
- Your full name and contact details
- Service purchased and date of purchase
- Reason for the refund request
Contact Information:
QuantumEdge Sys LLC
1505 Broad St, Pleasantville, NJ 08232-3631
📧 info@quantumedgesystems.com
📞 +1 (551) 218-4293
4. Refund Process
Once we receive your request:
- Our team will review the request and may contact you for additional information.
- If approved, the refund will be processed within 7–14 business days to the original payment method.
- You will receive a confirmation email once the refund is completed.
5. Non-Refundable Items
Refunds are not available for:
- Services already fully delivered and accepted by the client
- Third-party software, subscriptions, or licenses purchased on your behalf
- Late refund requests submitted after 30 days from service delivery
6. Changes to the Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with the revised Effective Date.